How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Honor MaxMind Custom Accept Rules



We currently utilize MaxMind for fraud detection in our system. We have a client that receives a high risk score through MaxMind which causes WHMCS to mark every order he submits as fraud. He is a trusted customer and we would like to allow his orders to proceed without admin intervention. I created a custom rule in our MaxMind account and set it to accept the transaction, and WHMCS sees this because there is a "Custom Rule Results" section that appears on his orders. However, even though the "Rule Action" is "accept", WHMCS still flags the order. I would like the ability for WHMCS to honor that rule and allow the order to proceed as normal. Alternatively, adding a "Perform Fraud Check" toggle to an account similar to the Auto CC Processing or Apply Late Fees toggle would be acceptable to me.
WHMCS Team Clarification:
The application currently support Custom Reject Rules: https://docs.whmcs.com/MaxMind#Custom_Rules
The scope of this request should therefore be considered to allow "Allow" Custom Rules to override the other settings.

Post the first comment

Login to post a comment.