How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

All Ideas

2264 Ideas Found. Showing page 28 of 114.


9 Votes
Add "payment method" as variable to domain email templates

I'd like to be able to personalise the domain email templates based on the domain payment method, so that I can advise people how payment should be ma...

9 Votes
Features to show terms whenever we update terms of service

It would be great if this feature is included so that clients can know that terms is updated and they can proceed to his client area after accepting i...

9 Votes
Trello like board view for support tickets.

Allow existing list view, or trello like Board view for tickets. Lot of apps are starting to do this and its awesome. See Gitlab, hubspot, jira,etc

  • No Comments
9 Votes
Payment Failed Hook

Please add a hook for payment/credit card payment failure.Adding this will allow us to integrations SMS notifications to clients.

  • No Comments
9 Votes
Clients MUST set Security Question option // Reactivate the security questions for a client

We need to be able to set setting the security question to mandatory or optional for clients.Also, We have "deactivated" the security questi...

  • No Comments
9 Votes
Ability for Staff to sign in using Google Auth

Addition of Google Auth within the admin panel allowing for- New Staff Members from ( specific domain ) to create an account on the admin area ( linke...

  • No Comments
9 Votes
GetProducts API should also brings the translation of product name and description etc..

Till now GetProducts API catches all data related to the products except one thing which is the translation of product name and description etc.. So i...

9 Votes
Searching by User ID in GetUsersAPI

GetUsersAPI only search via email,firstname,lastname but Its needed to search by UserId to get list of clients assigned to that UserId.

  • No Comments
9 Votes
Spam control with wildcards and/or regex support

Hello, we need spam control to support wildcard matches (at least), because not everyone runs WHMCS on cPanel and such, so there is no possibility to...

9 Votes
Capability to see Message header on each ticket reply

We would like the capability to see Message header on each ticket reply.This is very helpful when tracking spam and other mail issues.

9 Votes
Display reseller account total in WHMCS under a new column

With the recent pricing changes, many resellers previously were not strictly limited by the number of accounts they could create but instead, were lim...

9 Votes
Nested Grouping / Sub Grouping for Products and Services

Hello,Greetings.Recently I was configuring WHMCS to sell VPS. VPS has subcategories like Linux VPS, Windows VPS, etc. and each category has it's own f...

9 Votes
Sales representative / Account Manager

It would be nice to have the ability to assign an account manager or sales representative for a customer. This account manager would be a whmcs admin,...

9 Votes
Limit the purchase of only one plan from a product group

Is it possible to limit the purchase of only one plan from a product group?I have 4 different products under one group and I want to limit them to onl...

  • No Comments
9 Votes
Change Text editor

I suggest upgrading or replacing the current text editor.The current text editor lacks many features, so I suggest upgrade or replace it with another...

9 Votes
Exclude Registrar from Domain Sync

I would like to be able to exclude a registrar from the domain sync.We use three different registrars and one of them - Namesilo - uses their own sepa...

9 Votes
Auto assign ticket to agent

I would like to see auto assigning of tickets when an agent/staff member replies. Our team often forget to assign a ticket to themselves once they hav...

  • No Comments
9 Votes
Show actual balance of invoices

some clients make partial payments and its difficult to monitor if you keep seeing the full amount in the invoice/invoice list. it would be helpful if...

9 Votes
Insert Knowledgebase Links with friendly URL in Ticket Response

When I insert knowledgebase links on a support tickets from "Insert Knowledgebase Links" it does not show the friendly URL which I have alre...

9 Votes
Filter for Unassigned tickets

Right now I can filter my ticket queue based on which of my technicians the tickets are assigned to. I'd like a filter which would allow me to see onl...