How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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2206 Ideas Found. Showing page 84 of 111.


1 Votes
Update the order assoicated with the service when transferring said service between clients

When a service is transfer between clients, it would be nice to also transfer the order at the same time.

15 Votes
Add flags in tickets to mark the tickets

Please add flags in tickets ( in the main menu) to mark the tickets having similar problems by color.There is an an example of how the feature looks l...

32 Votes
Mass changing of ticket status and department

That would be great if you could enable the ability to change the status and department of multiple tickets directly from the main menu ( without ente...

7 Votes
PayPal auto-refill

Dear Team,It will be good if we you can improve the PayPal payment gateway with auto-refill option, it will be very useful for services that using cre...

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2 Votes
Pricing Display in Decending Order LOW to HIGH Pricing and High to Low on Tenure

Sir,The pricing shown on the Order Form is from Monthly to Quarterly to 6-Monthly means from small tenure to a higher one.Whereas from the Sales and M...

1 Votes
Provision to add Domain Administrative and Domain Technical Details at domain booking by customer

We have found that In domain booking process,WHMCS provide provision to add "Domain Billing Details" and "Domain Registrant Information...

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3 Votes
Privacy Policy acceptance different from TOS acceptance for GDPR compliance

The new European GDPR law requires us to have separate acceptance buttons for Terms of Service, Privacy Policy and Mailing List.As of WHMCS 7.5 the Ma...

1 Votes
showing count for tickets with different status in the header

There are times when we need more time to work on tickets and when the system automatically closes these tickets, it can lead to a misunderstanding wi...

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4 Votes
WHMCS Ticket Custom Field Location

For some reason, when you add a custom field to WHMCS Support Department, this will be after the customer has filled out the reason for the ticket.It...

10 Votes
Add Messages to Task

Have the ability to add Messages into a Task and not only to the Project itself.Also, at the Task view list all the Messages associated with it.

34 Votes
Docker and/or containers

As a company our systems are being replaced by containers instead of VMs. It gives us more control over our releases. We would like to run WHMCS from...

2 Votes
Allow Database backups larger than 20MB

Currently the maximum supported backup for the database from WHMCS over FTP is 20MB. This is way too low and should be at least 1gb. WHMCS state the i...

1 Votes
Easier distinction of Overdue invoices within the Unpaid Invoices list

Please add the functionality of being able to quickly distinguish which invoices are overdue within the Unpaid Invoices list without having to switch...

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2 Votes
Show "Invoice Last Sent Date" in Unpaid Invoices view

Please add functionality to quickly see when the invoice was last sent to a customer from the invoice list. You can maybe add this as another column i...

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57 Votes
Forward an email to open a ticket

Many of the large ticketing systems (Zendesk, SupportPal, FreshDesk, etc.) allow the ability for an administrator/ticket operator to forward an email...

7 Votes
Slack notifications to include message body

You need to update the slack notification to optionally include the message body, so you can see what the ticket is about without another click. Exa...

1 Votes
Use machine names in stead of labels in templates.

I recently updated a Payment gateway Display name (label) and now all my conditional stuff in email templates needs to be updated too. Where before I...

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5 Votes
project management due date reminder

Project Management be able to send reminder notification of due date and over due to assigned task people.

  • No Comments
12 Votes
Stop clients being able to order new services

This request may seem a bit backward but I feel it would be useful...It came about as we have a difficult client and communications have broken down s...

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1 Votes
Add random number to merchant statement descriptor for anti-fraud

One of the methods Stripe recommends for anti-fraud purposes is to customize the merchant statement descriptor with a random number. The first step fo...

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