How can we improve WHMCS?

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Add flags in tickets to mark the tickets

Please add flags in tickets ( in the main menu) to mark the tickets having
similar problems by color.

There is an an example of how the feature looks like at other ticket systems ( see the attached screenshorts).

There should be also the ability to add and remove those markers ( flags ) from the tickets previously marked by a particular color.


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Yes, it would be much more convenient to sort tickets by the problem marking them with different flags, hope the developers will be able to add this feature
This would be a great and really helpful feature, looking forward to see it implemented!
Great idea, my company also needs this option