How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

All Ideas

2480 Ideas Found. Showing page 37 of 124.


6 Votes
Honor MaxMind Custom Accept Rules

We currently utilize MaxMind for fraud detection in our system. We have a client that receives a high risk score through MaxMind which causes WHMCS to...

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6 Votes
Please add a way to make the Tax ID field in the order form mandatory

Hi, Please add a way to make the Tax ID field in the order form mandatory so when a customer registered or add a new service he will have to add his T...

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6 Votes
Enable users to remove / unlink themselves from accounts they have access to

Currently account owners can add users to their account and set permissions for them as per: https://help.whmcs.com/m/managing/l/1275668-adding-and-ma...

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6 Votes
Add "LTS" as an Update Channel in the WHMCS Automatic Updater

Our company is tracking the LTS releases here https://download.whmcs.com/ . Currently we can't use the Automatic Updater for this as it either goes to...

6 Votes
Sales report by TLD

Would it be possible to add the option to generate sales reports by TLD? So know exactly the total of domain names sold in the month and how many of e...

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6 Votes
Limit search results to assigned tickets only

Hello,When we add a new administrator with permissions to access to assigned tickets only, search bar is still showing sensible information about tick...

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6 Votes
SSO with Customer IP

All the logins with SSO use the IP from where the request is done instead of the user that made that request.In this case, all the users that do a log...

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6 Votes
Add other admins as ticket watchers

It would be superb if an administrator could directly add another administrators as a ticket watcher. This would need to take into account department...

6 Votes
Blacklist specific SLDs from sale

We might not want to sell some specific domains or not sell hosting accounts for specific domains.Ability to have a BlackList of domains would be of g...

6 Votes
Keep record of unpaid new orders from new clients after "complete order" is clicked

It often happens that for multiple reasons, orders (and therefore client accounts) are not created in whmcs right after "complete order" but...

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6 Votes
Ticket Creation on behalf of client: specify contact of client that should get ticket updates

When opening a ticket for a client, we would like to specify which contact of a client should get ticket updates.Ticket updates are always sent to the...

6 Votes
Let admin add items to existing order

We would like to see the option to add items/services/domains to an existing order of a client.In case the client order one domain and like us to regi...

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6 Votes
Auto add salutation to start of support ticket replies

Would be great if WHMCS could have an option to automatically add a salutation to the start of support ticket replies such as:Hello %FIRSTNAME%,

6 Votes
Add description field to billable items

Please add a description textarea for billable items to allow to separate title and description in invoices.

6 Votes
Caching mechanism; File cache. (Fast, Low Effort, Highly Performant)

Caching mechanism is required.A lot of portions of WHMCS are rather slow (or very slow), and this could easily be alleviated by very simple caching.WH...

6 Votes
Retained Hours (Balance of Time)

It's becoming increasingly common for various types of software and IT firms to have clients to purchase hours upfront rather than the traditional mod...

6 Votes
"Undelivered Mail Returned to Sender" -- Auto close accounts which do not have valid email

Multiple options what kind of action to take when a bounce is received: - Close billing profile (if no active services) - Suspend all active services...

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6 Votes
InvoiceCreated hook point without requirement to send email

A business has the need to sell products with differing rates of tax, currently WHMCS offers one rate of tax across all products.To implement this on...

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6 Votes
Automatically apply the bundle when the cart contains matching products.

I can see it would be a good feature to have an option to Automatically apply the bundle when the cart contains matching products beside going to the...

6 Votes
Improve Support Ticket Data Retention

By expanding the current Data Retention functionality of WHMCS, managing customers would be a lot easier.Here's a few points in the support ticket sys...

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