WHMCS Feature Requests - Whatsapp Client Notifications

Gathering Feedback

Whatsapp Client Notifications

Gathering Feedback

bookandhost shared this idea 6 years ago
Integrations
56 Comments

461 Votes

Is it possible this way that a customer who registers the domain or a service gets an auto message in their Whatsapp and renewal notice also in the whatsapp.

Merged Ideas

Whatsapp feature adding
Can we have a feature where a user can place a request from whatsapp and the update can come to his whatsapp, and the user renewal informations and registration information can be shared on his / her whatsapp number.

Featured Comment

WHMCS commented 9th January 20

Thanks for your requests and comments here.
Our team has been researching what we can do with WhatsApp and have come back with the following potential points of concern:
1. WhatsApp say they restrict the number of businesses that have access to the WhatsApp API (Reference: https://faq.whatsapp.com/en/26000171/?category=5245235), and that access to the API is restricted to Medium and Large businesses only. What have your experiences been in relation to this?
2. Twilio may be an easier path for getting access, albeit Paid access with per message sending costs, however, Twilio states that use must adhere to the WhatsApp Commerce Policy. The WhatsApp Commerce Policy states that WhatsApp Messaging cannot be used by businesses that transact in the sale of, including renewals and upgrades, of digital content, digital subscriptions, or digital accounts (Reference: https://www.whatsapp.com/legal/commerce-policy/). We believe that web hosting would fall under this category. What are your experiences related to this?
Thanks for your feedback!

58 Comments

ilango commented 11th September 18

Now its 34. Seems interest is increasing. Hope WHMCS will implement in next release.

Roger commented 7th September 18

I fully agree with this feature.

Would save a lot of late paid invoices and missed notifications.

com2 commented 28th August 18

Please consider a choice of (safer) notification options: signal, wire, telegram, threema.

Kunnu commented 17th August 18

21 vote and 5 = 26

https://requests.whmcs.com/topic/whatsapp-feature-adding

Please WHMCS, Add this feature. It would be really great feature. We will no longer need to depend on SMS system.

Plzzz... ;)

Gabriel Boutin commented 3rd July 18

this would be a good feature for a module. maybe not directly in whmcs :)

Emmanuel commented 27th June 18

This is a feature that can really reduce missed notifications.

Ebin V Thomas commented 24th June 18

Good one

Ankur Kumar commented 20th June 18

Since whats app has now allowed some API to do so after releasing whatsapp for business , this should be implemented . Ihave seen some companies doing business other than hosting are using it!

Mohamed Madeeh commented 17th June 18

That would be a great feature, maybe can link with whatsapp business?

Alex commented 17th May 18

Yes please!!!

Pablo Miatello commented 14th March 18

Great Idea!!