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Whatsapp Client Notifications

  • bookandhost shared this idea 6 years ago
  • Integrations
  • 57 Comments


477 Votes
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Is it possible this way that a customer who registers the domain or a service gets an auto message in their Whatsapp and renewal notice also in the whatsapp.
Merged Ideas
    Whatsapp feature adding
    Can we have a feature where a user can place a request from whatsapp and the update can come to his whatsapp, and the user renewal informations and registration information can be shared on his / her whatsapp number.

Featured Comment

WHMCS commented 9th January 20
Thanks for your requests and comments here.
Our team has been researching what we can do with WhatsApp and have come back with the following potential points of concern:
1. WhatsApp say they restrict the number of businesses that have access to the WhatsApp API (Reference: https://faq.whatsapp.com/en/26000171/?category=5245235), and that access to the API is restricted to Medium and Large businesses only. What have your experiences been in relation to this?
2. Twilio may be an easier path for getting access, albeit Paid access with per message sending costs, however, Twilio states that use must adhere to the WhatsApp Commerce Policy. The WhatsApp Commerce Policy states that WhatsApp Messaging cannot be used by businesses that transact in the sale of, including renewals and upgrades, of digital content, digital subscriptions, or digital accounts (Reference: https://www.whatsapp.com/legal/commerce-policy/). We believe that web hosting would fall under this category. What are your experiences related to this?
Thanks for your feedback!

59 Comments

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jeffer commented 18th June 19
Like alott of other feature requests that are awesome...just add this, go with the time and make whmcs stand out....whmcs is way to basic at this point...whatsapp is already used for many years by alott of people.
Nicolás Zamudio García commented 6th June 19
Im Really interested on this request, please make it possible :3
With Twilio it could be really easy :D
Mizo commented 27th May 19
Very Interested to send notification like the below items

Invoice and servant
Overdue invoice
Invoice Paid
Invoice canceled
Request and be marked as fraud
Ticket and open
Ticket answered
Closed ticket
Suspension service
Service to reactivate
Login alert
Change password

Beside that can open ticket & reply via Whatsapp
Pablo Miatello commented 6th February 19
nobody show this request! I followed for a year without changes!
Blaine commented 3rd February 19
Very interested
Vanderson Diniz do Nascimento commented 5th January 19
I'm very interested! Please, consider

Malith perera commented 11th November 18
please add it
CoriaWeb.es commented 1st November 18
We've been using whatsapp business for a long time. It would be interesting to incorporate it in whmcs.
Dario commented 27th October 18
I'm very interested! Please, consider
Zeeshan Mudassir Hussain commented 27th October 18
its really great if possible
as everyone know now days WhatsApp is very useful aap and everyone using it more than any other app
Eugene Van Staden commented 26th October 18
With only 41 votes I dont think WHMCS will even look at this , I love the idea and have voted in hope
Daniel De Luca commented 22nd October 18
I would be extremely interested in this how soon would this be ready?
Daniel De Luca commented 22nd October 18
I would be very intrested in this too
Muneeb Mughal commented 2nd October 18
I am also intrested in this feature if i may not get this than i can make this . after a month maybe . as a module just like SMS service .
Roger commented 16th September 18
This would be a great feature for WHMCS and will help with the amount of overdue invoices etc.