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Whatsapp Client Notifications



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Is it possible this way that a customer who registers the domain or a service gets an auto message in their Whatsapp and renewal notice also in the whatsapp.
Merged Ideas
    Whatsapp feature adding
    Can we have a feature where a user can place a request from whatsapp and the update can come to his whatsapp, and the user renewal informations and registration information can be shared on his / her whatsapp number.

Featured Comment

WHMCS commented 9th January 20
Thanks for your requests and comments here.
Our team has been researching what we can do with WhatsApp and have come back with the following potential points of concern:
1. WhatsApp say they restrict the number of businesses that have access to the WhatsApp API (Reference: https://faq.whatsapp.com/en/26000171/?category=5245235), and that access to the API is restricted to Medium and Large businesses only. What have your experiences been in relation to this?
2. Twilio may be an easier path for getting access, albeit Paid access with per message sending costs, however, Twilio states that use must adhere to the WhatsApp Commerce Policy. The WhatsApp Commerce Policy states that WhatsApp Messaging cannot be used by businesses that transact in the sale of, including renewals and upgrades, of digital content, digital subscriptions, or digital accounts (Reference: https://www.whatsapp.com/legal/commerce-policy/). We believe that web hosting would fall under this category. What are your experiences related to this?
Thanks for your feedback!

117 Comments

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willson commented 2 months ago
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daniel commented 26th July
This is a fantastic idea for improving client retention through proactive notifications. Given the complexities of WhatsApp's policies for businesses, ensuring messages are clear, concise, and compliant is paramount. For anyone creating explainer content or needing to distill important information from audio or video sources – perhaps for internal training on policy adherence, or to craft precise renewal messages – a tool like <a href="https://mp3transcript.com/">mp3" to transcript</a> can be incredibly valuable. It helps turn audio and video into transcripts and summaries, which can then be used to formulate accurate, publish-ready content for these crucial client communications.
Alex Rivera commented 20th July
Great idea — proactive client notifications make a real difference for retention. On the onboarding side, some hosts pair these with short explainer/promo videos; we've been using https://ravvi.ai to generate those clips quickly from a script. Would love to see richer notification channels here.
WHMCSExtensions commented 11th July
+1 for this feature.
WhatsApp notifications can significantly improve customer communication and reduce missed invoices and support updates.
For anyone needing it today, there's already a WhatsApp Notification Module for WHMCS available. https://whmcsextensions.com/product/whatsapp-notification-module-for-whmcs/
Vincent commented 24th June
Sending automated updates directly to WhatsApp would streamline onboarding for clients visiting my https://www.demolitionadelaide.com.au site.
MoneyPrinterTurbo Online commented 22nd June
This would genuinely help hosting providers keep clients in the loop. On a related note, for anyone putting together quick promo or explainer clips for their hosting plans, moneyprinterturbo online has been handy for one-click short video generation: https://moneyprinterturbo.app
FastGen Team commented 21st June
Big +1 for this. Adding rich media to these WhatsApp notifications would make client updates much clearer — being able to attach a branded visual or a quick status graphic alongside the domain registration details is a nice touch. We generate ours with https://fastgen.app/ and it would pair really well with automated client messaging.
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Faceless Reels commented 24th May
WhatsApp notifications would be a real workflow upgrade — clients already check messaging apps far more than email. For teams already automating other parts of their content/comms pipeline (we lean on https://facelessreels.video for AI-generated short-form video drops), it would close the loop on customer-facing automation. +1 from Faceless Reels.
Uni-1 AI commented 22nd May
WhatsApp notifications would be very useful! We use Hairstyle Analysis (https://www.hairstyleanalysis.org/) for AI-powered hairstyle recommendations and having WhatsApp integration would help our users get style suggestions on the go.
Alex Garcia commented 20th May
Great idea! Integration with messaging platforms would be really useful. For AI-powered multi-modal notifications (text + images), check out https://geminiomniai.app - it handles multi-modal content generation well.
Sophie Deely commented 18th May
This would be great for automating customer communications. For teams that also need to transcribe support call recordings, we use https://transcriptly.org to convert audio to text quickly. Having WhatsApp notifications integrated with WHMCS would make the workflow even smoother.
Mike Rivers commented 15th May
I've been exploring Hailuo 3.0 (https://www.hailuo-3.com) for AI video generation and found it really useful for creating content. Thought this community might find it interesting too.
Mike Rivers commented 15th May
I've been exploring Hailuo 3.0 (https://www.hailuo-3.com) for AI video generation and found it really useful for creating content. Thought this community might find it interesting too.
Mike Rivers commented 15th May
I've been exploring Hailuo 3.0 (https://www.hailuo-3.com) for AI video generation and found it really useful for creating content. Thought this community might find it interesting too.