Feature Requests
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Mass changing of ticket status and department

Dmitriy Reznichenko shared this idea 6 months ago
Under Consideration

That would be great if you could enable the ability to change the status and department of multiple tickets directly from the

main menu ( without entering each ticket separately), change the staff's

name without accessing the ticket ( from the main menu as well).

Comments (5)

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Totally agree, it will significantly simplify the work in WHMCS panel and will save time as well. I vote

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It would be great if you can add this feature to WHMCS...

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That would be perfect if WHMCS could implement this option.

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Hi,

There are several similar requests:

https://requests.whmcs.com/topic/mass-changing-of-ticeksts-status-and-department - 18 votes, shared this idea 1 week ago

https://requests.whmcs.com/topic/mass-re-assign-support-tickets - 23 votes, shared this idea 2 years ago

https://requests.whmcs.com/topic/add-an-option-to-mass-move-tickets-change-status-change-the-flag-change-the-priority - 3 votes shared this idea 1 year ago

and similar - but not exactly the same:

https://requests.whmcs.com/topic/mass-reply-to-tickets - 12 votes, shared this idea 4 years ago

Please consider merging everything to one feature request with 44 / 56 votes.

Thanks!

Ram

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The requests we opened are different, if you can merge them, that would be great. I am not able to merge them as each of the topics has their own number of votes.

Could you please help us in merging the topics?