Feature Requests
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Mass changing of ticket status and department

Dmitriy Reznichenko shared this idea 11 months ago
Under Consideration

That would be great if you could enable the ability to change the status and department of multiple tickets directly from the

main menu ( without entering each ticket separately), change the staff's

name without accessing the ticket ( from the main menu as well).

Comments (5)

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Totally agree, it will significantly simplify the work in WHMCS panel and will save time as well. I vote

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It would be great if you can add this feature to WHMCS...

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That would be perfect if WHMCS could implement this option.

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Hi,

There are several similar requests:

https://requests.whmcs.com/topic/mass-changing-of-ticeksts-status-and-department - 18 votes, shared this idea 1 week ago

https://requests.whmcs.com/topic/mass-re-assign-support-tickets - 23 votes, shared this idea 2 years ago

https://requests.whmcs.com/topic/add-an-option-to-mass-move-tickets-change-status-change-the-flag-change-the-priority - 3 votes shared this idea 1 year ago

and similar - but not exactly the same:

https://requests.whmcs.com/topic/mass-reply-to-tickets - 12 votes, shared this idea 4 years ago

Please consider merging everything to one feature request with 44 / 56 votes.

Thanks!

Ram

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The requests we opened are different, if you can merge them, that would be great. I am not able to merge them as each of the topics has their own number of votes.

Could you please help us in merging the topics?