WHMCS needs to have a way to support a multi-tennant or multi-company setup. This would allow companies like mine, which have multiple identities to keep branding in tact while at the same time, consolidating all quoting, support, billing, etc. from a single system.
Having to manage 2 installations is a PITA because you then have to have a separate hosting account, SSL, etc. You can already brand the frontend using the template= syntax in the URL.
Thoughts?
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If all you want is a unique look feel for different companies, that is 99.9% possible now. See http://requests.whmcs.com/responses/make-branding-removal-possible-on-multiple-urls-one-whmcs-installation
Managing separate client areas through one administration point would be a huge time saver, not to mention the convince of it.
I'll also check out the InTouch thing - that might be a solution, although my gut feeling is that I'd rather have an official WHMCS solution to the issue. However, I'll check out InTouch and see how well that works. :)
We use it for both of our brands, web-jive.com and hi5websites.com :)
At the moment on the market the only software i can see doing this well is Vision Helpdesk with their Satellite feature as described at:
http://www.thevisionworld.com/vision-helpdesk/multi-domain-or-satellite-helpdesk
If WHMCS could work like this, it would be perfect!
I would pay double for my licenses to have this feature. They could do a base + XX% on their monthly to cover any additional company identity.
you can integrate your WHMVCS to as many websites as you like by have a template for each site, but the installation can only be on single domain.