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Technical Support: Avatar

Full Tech shared this idea 8 years ago
Under Consideration

Hello,

It would be great if the support staff (In answering a ticket) the operator has a photo as avatar.

Would be great, that customers can also attach your photograph (can be useful to validate the person)

Also, I attach to customers original invoice issued by our government. Can you create a space, for the view the legal invoice in PDF?

Files: PDF.png
Best Answer
photo

We like the suggestion. One option to implement this would be to introduce Gravatar support. Does anyone have any experience using Gravatar - would it be a good fit for WHMCS and help solve the need for personalization in the ticket system?

Comments (15)

photo
1

Any movement on this?

photo
1

Is this even considered ?

photo
1

Any update on Technical Support: Avatar ?