Feature Requests
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Slack notifications to include message body

Team ATECH shared this idea 2 weeks ago
Under Consideration

You need to update the slack notification to optionally include the message body, so you can see what the ticket is about without another click. Example attached.

We have implemented this functionality via our own slack hook in previous WHMCS versions, but now 7.4 supports notifications this is an obvious improvement to make.

You should also be able to limit message body.

Comments (1)



Thanks for the suggestion. The NotificationPreSend action hook point can be used to manipulate the notification message.