Feature Requests
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Multiple Billing Accounts using One Login

Rob Dokuchie shared this idea 6 years ago
Under Consideration

We desperately need to be able to use ONE login for multiple billing accounts.

I'd prefer a username and password login, after which the client could view each of their billing accounts.

We have multiple clients who have multiple businesses, but only want to use one email for correspondence. Changing WHMCS to utilize username/password instead of email/password would allow us to create seperate billing accounts under the same contact.

No sub accounts won't suffice, no forwarders are not a solution, and yes we do have more than one client who needs this.

Comments (138)

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I agree, all that is needed is the ability to add a 'super user' into whmcs that would elevate their status allowing their company to be tagged as a reseller. This would give that reseller access, if authorized, to the customers products/tickets/invoices/etc. This would also give them the ability to cancel/order services on behalf of the customer but the customer would pay us directly and be separate from the IT firm. Thus if customer cancels contract with IT Company A and now signs up with IT Company B one can swap out resellers. This has happened to us over 50 times over the past 6-7 years in fact and we have relationships with both hundreds of IT firms.

Customer ABC

[email protected]

[email protected]

Customer DEF

[email protected]

[email protected]

Maybe this project can be combined with the Current Affiliate system creating options for hosting firms:

> Affiliate - we bill/support - no discounts with % commissions

> Reseller 1 - we bill/support - % commission option

> Reseller 2 - IT firm bill/support - discounted wholesale rate no commission

This Enhanced Affiliate Program may meet our needs.

Ayman

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I'm having this issue also. 1 person with 2 companies. He needs to state the correct company info on each invoice. Now I have to create 2 seperate accounts for this 1 person.

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As I've mentioned before, I agree with much of this. Please just have it as an add-on module, not part of the core. WHMCS (backend) is complicated enough already ;) For those who need it, enable the module ;) This way, I assume it's a win-win for everyone :)