Feature Requests
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Mass delete inactive clients

IXAM-HOSTING LTD shared this idea 3 years ago
Completed

You know the problem? You are a long running Hosting Company and after a while you also have alot of inactive clients to?

My idea would be a feature that allows you to basically "Clean-up" your database by deleting clients that have 0 active services with your company.

I really would appreciate your votes so maybe WHMCS does consider it.

I think this feature is helpful in a long run with WHMCS.

Thank you!

Best Answer
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Hi all,

In version 7.5 we added automated data retention settings, which allows for the automated deletion of inactive clients: https://docs.whmcs.com/Data_Retention_Policy_Automation

Have you tried this feature? Are there particular scenarios where you'd still need to manually mass delete clients or services?

Comments (21)

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1

I'm really needing to delete old clients and leave the database cleaner.

Add this feature to us

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1

Hi all,

In version 7.5 we added automated data retention settings, which allows for the automated deletion of inactive clients: https://docs.whmcs.com/Data_Retention_Policy_Automation

Have you tried this feature? Are there particular scenarios where you'd still need to manually mass delete clients or services?

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1

doesnt really help when you have affiliates that refer business to you but dont have active services themselves! they would get removed.

an option in the client search to check off the oens you want to remove and click remove, is very necessary since we cant really distinguish between affiliate accounts and other crappy spam sing up ones without looking at the list. an auto delete would be BAD.

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Hi John,

The automated data retention will not delete affiliates provided they have a balance or have made a referral within the specified period: https://docs.whmcs.com/Data_Retention_Policy_Automation#Automatically_Delete_Inactive_Clients