Feature Requests
Share ideas, discuss and vote on requests from other users in community

Make Reason for Cancellation Request optional

Dennis Skov Hermannsen shared this idea 11 months ago
Under Consideration

I don't see the point in forcing users to enter a reason for cancelling their product.

If a customer has had a bad experience, it will only anger them even more if they have to spend time filling out a form.

I'd like the option to make it optional.