How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Make Reason for Cancellation Request optional

I don't see the point in forcing users to enter a reason for cancelling their product.
If a customer has had a bad experience, it will only anger them even more if they have to spend time filling out a form.

I'd like the option to make it optional.

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