Make Reason for Cancellation Request optional
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Dennis Skov Hermannsen shared this idea 3 years ago
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I don't see the point in forcing users to enter a reason for cancelling their product.
If a customer has had a bad experience, it will only anger them even more if they have to spend time filling out a form.
I'd like the option to make it optional.
If a customer has had a bad experience, it will only anger them even more if they have to spend time filling out a form.
I'd like the option to make it optional.
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