Pass PayPal transaction fees onto the customer

Anonymous shared this idea 2 years ago

Declined

Is that possible the buyer pay PayPal transaction fee rather than me through WHMCS?

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Best Answer

WHMCS Dev Team ● 2 years ago

This would be a violation of PayPal's User Agreement - see below:

4.5 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.

Reference: https://www.paypal.com/webapps/mpp/ua/useragreement-full?country.x=US&locale.x=en_US#4

Comments (5)

Thomas B. ● 4 years ago

This should be built into your package pricing, for example passing the paypal fee on directly to your customers is against PayPals user agreement. Many credit card processing companies also have these terms. So just do what everyone else does and build it in to your package pricing. (And it only cost a little bit of thing, no $$)

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WHMCS Dev Team ● 2 years ago ●

This would be a violation of PayPal's User Agreement - see below:

4.5 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.

Reference: https://www.paypal.com/webapps/mpp/ua/useragreement-full?country.x=US&locale.x=en_US#4

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Gijs van der Velden ● 2 years ago

Depends on where you live. In Europe this doesn't apply.

https://www.paypal.com/fi/webapps/mpp/ua/useragreement-full

"4.4 Non discouragement. In representations to your
customers or in public communications, you agree not to mischaracterise
or disparage PayPal as a payment method. You agree that you will only
surcharge for the use of PayPal in compliance with any law applicable to
you. You further agree that if you do charge a buyer any form of
surcharge that you, and not PayPal, will inform the buyer of the
requested charge. PayPal has no liability to any buyer where you have
failed to inform the buyer of any surcharge. You acknowledge that if you
are permitted to surcharge and your further fail to disclose any form
of surcharge to a buyer this may constitute a criminal offence by you."

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Nathan Hilton ● 2 years ago

Most people include the extra little bit of pricing in the product pricing by default, this removes the violation as you are charging as the product pricing and not a super fee.

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Nathan Hilton ● 2 years ago

The best way would be to add a little bit to the product pricing as Thomas said, this removes the violation as it is classed as the product pricing and not a super charge, it is the same price across the board, no matter what payment gateway.

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