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Pass PayPal transaction fees onto the customer

Anonymous shared this idea 2 years ago
Declined

Is that possible the buyer pay PayPal transaction fee rather than me through WHMCS?

Best Answer
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This would be a violation of PayPal's User Agreement - see below:

  1. 4.5 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.

Reference: https://www.paypal.com/webapps/mpp/ua/useragreement-full?country.x=US&locale.x=en_US#4

Comments (5)

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2

This should be built into your package pricing, for example passing the paypal fee on directly to your customers is against PayPals user agreement. Many credit card processing companies also have these terms. So just do what everyone else does and build it in to your package pricing. (And it only cost a little bit of thing, no $$)

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1

This would be a violation of PayPal's User Agreement - see below:

  1. 4.5 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.

Reference: https://www.paypal.com/webapps/mpp/ua/useragreement-full?country.x=US&locale.x=en_US#4

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1

Depends on where you live. In Europe this doesn't apply.

https://www.paypal.com/fi/webapps/mpp/ua/useragreement-full

  1. "4.4 Non discouragement. In representations to your
  2. customers or in public communications, you agree not to mischaracterise
  3. or disparage PayPal as a payment method. You agree that you will only
  4. surcharge for the use of PayPal in compliance with any law applicable to
  5. you. You further agree that if you do charge a buyer any form of
  6. surcharge that you, and not PayPal, will inform the buyer of the
  7. requested charge. PayPal has no liability to any buyer where you have
  8. failed to inform the buyer of any surcharge. You acknowledge that if you
  9. are permitted to surcharge and your further fail to disclose any form
  10. of surcharge to a buyer this may constitute a criminal offence by you."

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1

Most people include the extra little bit of pricing in the product pricing by default, this removes the violation as you are charging as the product pricing and not a super fee.

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1

The best way would be to add a little bit to the product pricing as Thomas said, this removes the violation as it is classed as the product pricing and not a super charge, it is the same price across the board, no matter what payment gateway.