Feature Requests
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Hosting Account Quota Notifications

Bluebird shared this idea 7 years ago
Under Consideration

I cant believe this does not exist in WHMCS!

When a client reaches his disk quota limit we get a notification from our Control Panel (in our case DirectAdmin). WHMCS already knows about this quota limit, if you go to the clients Hosting Product you can see the Disk, Bandwidth usage.

Currently we have to send out emails manually to clients advising them to reduce space or upgrade. But why does WHMCS not automatically send out an email to the customer when they reach the soft limit or near it? Why not also advise prior to nearing an other set threshold limit like 80% or 90% ?

So what i propose is that after the Cron job which WHMCS updates usage, it should automatically create a Support Ticket based on a email template in Email Templates, this ticket will notify the client automatically.

This should be in the Automation Settings or by Product in the Product "Other" tab. (i would do it by product)

What do you think?

Comments (33)


Yes please, if the dev team can please advise and update us :)


John WHMCS See Here


Great idea, although not much of our clients reach the limits (only on smallest hosting package over the time).

This could be a good idea for a cron hook also. Not that difficult to make I believe.