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Disable or edit Security Questions by user or globally

denial shared this idea 3 months ago
Completed

Many users don´t remember the answer and call for support.. but i can´t reset, disable or edit from Admin.... and it is really annoyng i have to:

a) give them the Answer i can see.. but showing them that is not really secure.

b) log in as the custumer and change it.. (can´t even delete it).

and there is no option to dissable globally only delete all the questions/answers...

Comments (1)

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Hi there,

Thanks for your suggestion.

I'm pleased to advise this is something we were already working on for v8.1. Security questions can now be disabled on a per-user basis via the user management modal in the admin area (Clients> Manage Users).

Version 8.1 is currently undergoing public pre-release testing. Please use this opportunity to test it out and share your feedback with us: https://whmcs.community/forum/533-whmcs-81-beta-discussion-board/

To learn more about the beta and to take part, visit https://beta.whms.com