Feature Requests
Share ideas, discuss and vote on requests from other users in community
 

Customer Ticket Close

Maxy shared this idea 4 months ago
Under Consideration

Hello,

This should be stated there when the customer closes the support request. They can think we've closed. This is an urgent problem!

Comments (2)

photo
1

Hi Maxy,

Thanks for your suggestion. What kind of notification to the customer did you have in mind?

Adding a reply to the ticket, an email notification, or something else?

photo
1

email notification