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Change the dedicated servers/VPS order for NS and hostname

Anonymous shared this idea 5 years ago
In Progress

In the product group you can choose VPS/Dedicated server group when adding a product, by doing this the order form will reflect:

Hostname:

NS1:

NS2:

root pass:

Which is all good.

The issue is when a user fills this information in and places the order

the fields Hostname:, NS1:, NS2: all duplicate the information.

Example

Hostname: server.something.com

NS1: NS1.something.com

NS2: NS2.something.com

Place the order and the backend results are:

Hostname: server.something.com.something.com

NS1: NS1.something.com.something.com

NS2: NS2.something.com.something.com

A simple remedy would be to limit the NS prefix field to 4 so NS1 or DNS1

Or to better explain what the user should do and have text already in the field showing as an example.

Comments (3)

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1

Hi,

Thanks for taking the time to provide your feedback. This situation can arise when ordering a dedicated server product whilst the "Require Domain" option is ticked in the product configuration. This is an atypical configuration, that said we appreciate it is a entirely possible configuration. Case #CORE-9759 is open internally with our development team to prevent the domain field from being double-populated in a future release.

In the meantime, the workaround is to UNtick the "Require Domain" checkbox in the product configuration.

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Is that really "in progress" ?

Because I'd like to ask you to consider allowing admins to hide those fields. They are useless in a lot of situations.

Mostly only confuses less experient buyers.

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  • <div class="fields-container">
    1. <div class="field-row clearfix">
    2. <div class="col-sm-4">{$LANG.serverhostname}</div>
    3. <div class="col-sm-8 row">
    4. <div class="col-xs-4">
    5. <input type="text" name="hostname" value="{$server.hostname}" placeholder="servername.yourdomain.com" class="form-control" />
    6. </div>
    7. <div class="col-xs-8">
    8. <p class="form-control-static"></p>
    9. </div>
    10. </div>
    11. </div>
    12. <input type="hidden" name="ns1prefix" value="ns1" />
    13. <input type="hidden" name="ns2prefix" value="ns2" />
    14. <input type="hidden" name="rootpw" value="your root password"/>
    15. </div>