In the product group you can choose VPS/Dedicated server group when adding a product, by doing this the order form will reflect:
Which is all good.
The issue is when a user fills this information in and places the order
the fields Hostname:, NS1:, NS2: all duplicate the information.
Place the order and the backend results are:
A simple remedy would be to limit the NS prefix field to 4 so NS1 or DNS1
Or to better explain what the user should do and have text already in the field showing as an example.
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Because I'd like to ask you to consider allowing admins to hide those fields. They are useless in a lot of situations.
Mostly only confuses less experient buyers.
Thanks for taking the time to provide your feedback. This situation can arise when ordering a dedicated server product whilst the "Require Domain" option is ticked in the product configuration. This is an atypical configuration, that said we appreciate it is a entirely possible configuration. Case #CORE-9759 is open internally with our development team to prevent the domain field from being double-populated in a future release.
In the meantime, the workaround is to UNtick the "Require Domain" checkbox in the product configuration.