Exceeded Limit of 10 Tickets within 15 Minutes
show up here Ticket Mail Import Log (Utilities > Logs > Ticket Mail Import Log)
tthsthis has just caught me out, i would like to be able to disable this for busy clients or services
The Setup > General Settings > Support tab > Ticket Reply Email Limit option allows you to customise this.
Here's the documentation about it: https://docs.whmcs.com/Support_Tab#Ticket_Reply_Email_Limit
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