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WHMCS Feature RequestsTopicIdeaUncategorized
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Tags ticket, reponse, import, pop3, email, limit, exceed
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Allow changing limit of POP3 import on support ticket

hanoon shared this idea 4 years ago
Already Possible

Exceeded Limit of 10 Tickets within 15 Minutes

show up here Ticket Mail Import Log (Utilities > Logs > Ticket Mail Import Log)

5 I like this idea 0  

Comments (2)

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Ashley Drees ● 1 month ago

tthsthis has just caught me out, i would like to be able to disable this for busy clients or services

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WHMCS John ● 1 month ago

Hi Ashley,

The Setup > General Settings > Support tab > Ticket Reply Email Limit option allows you to customise this.

Here's the documentation about it: https://docs.whmcs.com/Support_Tab#Ticket_Reply_Email_Limit

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