Feature Requests
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Ability to stop sending payment reminder emails for specific clients

ErikL shared this idea 3 years ago
Under Consideration

Right now we can disable sending overdue notices on a per client basis. Using the "

Don't Send Overdue Emails" option in the client profile.

When this option is selected the payment reminder emails are still being sent. Only the overdue notices are blocked.

We need an extra option to disable the payment reminder emails too since some clients have a special payment agreement with us.

Comments (8)

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It would be great to select which email templates cannot be sent to individual customers. We have a ton of customers that are set to mailin/check payment and we know they are sending the payment. We do not want them to get all of the reminder/suspension/termination emails that our credit card and paypal customers are receiving.

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1

Yes please, this is important as for Payments which pulls the Provider, the Customer has nothing to do with delay of Payment.

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1

This needs to be added asap it has been on another request for 4years

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I see this being requested often. My Clients don't want the reminders / notifications.

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Selectively disabling emails for particular clients, for all type emails if need.

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i totally back this too. Long overdue a re-work, as reminders for ALL just doesn't work. Some customers pay quick, others pay 60 days +. I have numerous customers who do not need reminders and I am not bothered about sending them. I get paid when I get paid and I am happy. The ability to disable invoice reminders for specific customers or specific products would be really good.

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Yes please but also rework the current overdue cost to actually add the correct costs every day, thanks

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This feature is must and we need it in new update.

WHMCS Team, Please consider this option.