How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

  1. Home
  2. Ideas
  3. Automation
  4. WHMCS Cron Job Activity Only When Error

WHMCS Cron Job Activity Only When Error

  • Jordan Trask shared this idea 3 years ago
  • Automation
  • 2 Comments


17 Votes
Login to Vote
Hello, would it be possible to have an option to only send out the WHMCS Cron Job Activity report email when there is actually an error?

2 Comments

Login to post a comment.

LilianHalpern commented 1 week ago
I completely agree. My inbox gets flooded with those cron job reports, and 99% of the time, it's just "everything's fine." It makes it so much harder to spot the actual problems when they do arise. It's like trying to find a specific street on Driving Directions when every street is highlighted. Having the option for error-only notifications would be a huge time-saver and help us focus on what truly needs attention. What kind of notification frequency do you currently have set up for these reports?
https://drivingdirectionsmaps.io
Paco Hope commented 23rd January
Concurring and adding some color: The current behavior undermines the very purpose of sending the emails. See, the goal is to notify people when there are problems. 99% of the days, there are no problems. But 100% of days, we get an email. There's no way that a WHMCS administrator just lets these fall into their inbox. Almost certainly people write rules to file the messages away in some folder, if not delete them outright. It means that on the rare occasion that something DOES go wrong, there is no way this email is going to be the thing that tells me. The emails are getting shunted off to a folder somewhere unread. There is literally no point in having cron send mails at all, the way it is currently written. It wastes time, energy, bandwidth, etc. and it definitely does not accomplish its goal, which is to alert me to a problem.