View whos looking at a ticket
-
Josh Barrett shared this idea 10 months ago
- Support
- Post the first comment
0
Votes
Login to Vote
Hello,
In many other ticket systems its easy to see which staff member is actively viewing a ticket. This would be a huge help for our techs to see who is reviewing a ticket and which tickets are not being looked at right away.
Thank you
In many other ticket systems its easy to see which staff member is actively viewing a ticket. This would be a huge help for our techs to see who is reviewing a ticket and which tickets are not being looked at right away.
Thank you
Post the first comment
Login to post a comment.