View whos looking at a ticket
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Josh Barrett shared this idea 9 months ago
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Hello,
In many other ticket systems its easy to see which staff member is actively viewing a ticket. This would be a huge help for our techs to see who is reviewing a ticket and which tickets are not being looked at right away.
Thank you
In many other ticket systems its easy to see which staff member is actively viewing a ticket. This would be a huge help for our techs to see who is reviewing a ticket and which tickets are not being looked at right away.
Thank you
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