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Staff Clock in - Clock Out - Report.

  • No Thank You shared this idea 13 years ago
  • Core System
  • 6 Comments


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Clock in staff - Clicks *Clock In*...

Report starts:

Michael Clocked in at 08:00 shift started...
Michael viewed tickets at 08:00
Michael replied to ticket #123456 at 08:05
Michael was logged out at 08:10
Michael logged back in at 08:30
Michael checked tickets at 08:31
Michael checked client list at 08:40
....
Michael Clocked out at 17:00 Shift ended...

Staff Member overview:
Michael worked for 6 hours 40 minutes. (20 minutes break)

Featured Comment

WHMCS commented 26th November 15
The admin log (accessed via Utilities > Logs) will provide you with the login and logout times for all your staff members. That combined with the activity log looks like it probably gives you everything you're looking for here. A custom report could be created to combine the data if needed.

6 Comments

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fnfgameorg commented 2 days ago
A detailed clock in and clock out report can help managers understand how staff spend their time during a shift, but it is also important to remember that constant monitoring may create stress for employees. After reviewing activity logs or support tickets, taking a short break with the https://fnf-game.org can help staff relax and reset their focus before continuing work.
Corey commented 20th May 16
Clique Productions have already developed a module that does this, it can be found at

https://marketplace.whmcs.com/product/1546
Official Response
WHMCS commented 26th November 15
The admin log (accessed via Utilities > Logs) will provide you with the login and logout times for all your staff members. That combined with the activity log looks like it probably gives you everything you're looking for here. A custom report could be created to combine the data if needed.
ramf commented 14th July 15
I think that There should be an option to connect such a module to other part of WHMCS - let's say to the project management addon (so every admin time log in each project will be added to the Staff Clock in - Clock Out - Report) or time spent on tasks etc. so there will be a report that will include bailable hours and regular hours that together will accumulate to the staff member time report.
No Thank You commented 22nd April 13
ramf wrote:great,
maybe add shifts schedule per time and day,

Sunday morning shift - 08:00-16:00 salesperson X and Y,
evening shift 16:00-22:00 salesperson E and U.

each salesperson can register to an open shift and so on
Great idea, maybe we can set a router on WHMCS like a calender but says who's working per shift:

Day -------- Morning ----------- Afternoon ------- Night
Monday --- [Staff1] -------- [MichaelDance] ----[Staff3]
--------- [MichaelDance] -------- [Staff2] ------- [Staff1]
Tuesday -- [Staff4] ------------- [Staff5] ---- [MichaelDance]

Etc :D
ramf commented 30th January 13
great,
maybe add shifts schedule per time and day,

Sunday morning shift - 08:00-16:00 salesperson X and Y,
evening shift 16:00-22:00 salesperson E and U.

each salesperson can register to an open shift and so on