Set the relevant product status upon compilation per product
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ramf shared this idea 3 years ago
- Automation
- 1 Comment
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Hi,
I'm selling mostly one time products without any maintenance or support after that.
Now when we sell such a product and accept the customer order (after the client paid the one time price) - the product status is set to "Active" - but actually the relevant product status is "completed".
Please add a way to set the relevant product status upon compilation per product so there will be a way to automatically set such product status to "completed" without the need to manually set each product via the client profile.
Thanks!
Ram
I'm selling mostly one time products without any maintenance or support after that.
Now when we sell such a product and accept the customer order (after the client paid the one time price) - the product status is set to "Active" - but actually the relevant product status is "completed".
Please add a way to set the relevant product status upon compilation per product so there will be a way to automatically set such product status to "completed" without the need to manually set each product via the client profile.
Thanks!
Ram
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Thanks for this suggestion.
In the meantime the service status can be set to completed using the UpdateClientProduct API, and triggered automatically via the AcceptOrder action hook point:
https://developers.whmcs.com/api-reference/updateclientproduct/
https://developers.whmcs.com/hooks-reference/shopping-cart/#acceptorder
I fear that I don't have the relevant experience to implement it by myself - and in any way I guess i'm not the only one that sell one time products without any maintenance or support after that, So maybe adding it so WHMCS will help more users.
Thanks!