Please add a way to select several files to delete from a ticket - instead of one at a time.
Now when deleting a file from a ticket we have to click the "delete" button under such a file and then click the "Are you sure you want to delete this attachment?" message - and after doing so the ticket get refreshed / reloaded.
We need a way to simplify the process by selecting several files to delete and then clicking on a mass delete button or something like that.
Any way - please add a way to delete several files from a ticket at once and not one at a time.
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Bump... Can you please add such an option?
I have some tickets with lots and lots of unnecessary attachments - and deleting them one by one is crazy.
Also - since the ticket have so many attachments it's rally slow down the system - what's making deleting them even slower.