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Select several files to delete from a ticket - instead of one at a time



120 Votes
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Hi,

Please add a way to select several files to delete from a ticket - instead of one at a time.

Now when deleting a file from a ticket we have to click the "delete" button under such a file and then click the "Are you sure you want to delete this attachment?" message - and after doing so the ticket get refreshed / reloaded.

We need a way to simplify the process by selecting several files to delete and then clicking on a mass delete button or something like that.

Any way - please add a way to delete several files from a ticket at once and not one at a time.

Thanks!
Ram

5 Comments

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sol2010 commented 2 weeks ago
Hello - 5 years later and no action. This would be such a simple thing for WHMCS to do. Today a client submitted a ticket with over 100 images attached by mistake... the only thing I can think of doing is deleting the ticket and re-creating it without the attachments.
Websavers commented 10th November 23
This is needed.
ramf commented 23rd August 20
I have a ticket that is so loaded with attachments that it will take me more than 2.5 hours to remove all the attachments from...
ramf commented 23rd August 20
Hi,
Bump... Can you please add such an option?
I have some tickets with lots and lots of unnecessary attachments - and deleting them one by one is crazy.
Also - since the ticket have so many attachments it's rally slow down the system - what's making deleting them even slower.
ramf commented 5th March 19
Please add your vote...