I see a new feature in whmcs v6 and we can watch tickets. It is good idea that we can see which ticket we watch and manage them like forums. In the forums , you see subcribtion topics and possible to unsucribe them .
The ability to watch tickets in WHMCS v6 is indeed a valuable feature. This feature can enhance your workflow by ensuring that you stay updated on crucial tickets and can manage them more like forum threads, which many find intuitive https://tunnelrush2.org
Nathan
commented
7th April 20
Our staff need a way to see a list of tickets to follow without it being assigned to them. Watching seems perfect, but we can't see a list of open tickets they are watching.
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