Itemise automation actions in the automation status and daily report email
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Eduardo González shared this idea 7 years ago
- Automation
- 43 Comments
80
Votes
Restore the previous to V7 style of cron jobs email template where we had lot of info about suspensions, invoices...., not now we only have the number of actions taken and we need to go to the long activity job to find important things..
For example, before the v7 update on the email I received notifications of what accounts were suspended or what accounts had problems to suspensions or invoice notifications like this:
1 Unpaid Invoice Payment Reminders Sent to Invoice Numbers 4055
3 Overdue Invoice Reminders Sent
- Sent First Notice to User XXXXX
- Sent First Notice to User YYYYY
- Sent First Notice to User ZZZZZZ
3 Services Suspended
- SUCCESS: Reseller 1 - xxx.es - Tim Burton (Service ID: 499 - User ID: 342)
- SUCCESS: Básico - yyyyy.com - Roger Moore (Service ID: 670 - User ID: 211)
- SUCCESS: Avanzado - zzzzzz.com.es - Pamela Anderson (Service ID: 610 - User ID: 404)
0 Services Suspended
- ERROR: Manual Suspension Required - Function Not Supported by Module - Dedicated S1 - server.xxxx.comm - Brad Pitt (Service ID: 70 - User ID: 25)
The problem is now we have only the number of items on each event, so, we need to navigate to the looooong activity report to find each cancelation or problem. This is not usefully, because when we received the emails with cancelations before update we can take action immediately.
I think this is a BIG fail on the new version of WHMCS
For example, before the v7 update on the email I received notifications of what accounts were suspended or what accounts had problems to suspensions or invoice notifications like this:
1 Unpaid Invoice Payment Reminders Sent to Invoice Numbers 4055
3 Overdue Invoice Reminders Sent
- Sent First Notice to User XXXXX
- Sent First Notice to User YYYYY
- Sent First Notice to User ZZZZZZ
3 Services Suspended
- SUCCESS: Reseller 1 - xxx.es - Tim Burton (Service ID: 499 - User ID: 342)
- SUCCESS: Básico - yyyyy.com - Roger Moore (Service ID: 670 - User ID: 211)
- SUCCESS: Avanzado - zzzzzz.com.es - Pamela Anderson (Service ID: 610 - User ID: 404)
0 Services Suspended
- ERROR: Manual Suspension Required - Function Not Supported by Module - Dedicated S1 - server.xxxx.comm - Brad Pitt (Service ID: 70 - User ID: 25)
The problem is now we have only the number of items on each event, so, we need to navigate to the looooong activity report to find each cancelation or problem. This is not usefully, because when we received the emails with cancelations before update we can take action immediately.
I think this is a BIG fail on the new version of WHMCS
Merged Ideas
Automation Status and Cron Email
We wouldneed the item in the cron job email to be clickable. EX: If Ireceive a 2 Overdue Terminations, I would like to be able to click on thenumber “2” and see whish account was terminated. The sameshould be applicable with the automation status page. Currently, when I clickon the “X Failed” on the Overdue Suspensions; I get redirected to an emptypage. I would also like to be able to click on the big blue number of any boxfor more detail. EX, if I click on the “X Closed” in the “Inactive Tickets”box, I should be able to see the closed ticket from that cron job.
We wouldneed the item in the cron job email to be clickable. EX: If Ireceive a 2 Overdue Terminations, I would like to be able to click on thenumber “2” and see whish account was terminated. The sameshould be applicable with the automation status page. Currently, when I clickon the “X Failed” on the Overdue Suspensions; I get redirected to an emptypage. I would also like to be able to click on the big blue number of any boxfor more detail. EX, if I click on the “X Closed” in the “Inactive Tickets”box, I should be able to see the closed ticket from that cron job.
Featured Comment
I'm pleased to announce that the 7.10 public beta is now live, featuring Cron Task Reporting on the Automation Stats page! Please test it out, and let us know your feedback during the pre-release period.
Beta information: https://beta.whmcs.com
Feature documentation: https://docs.whmcs.com/Automation_Status#Cron_Task_Reporting
Discussion: https://whmcs.community/forum/495-v710-beta-discussion/