How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Microsoft Teams Integration OR Activity Stream

  • Matthew R shared this idea 4 years ago
  • Integrations
  • 6 Comments


Greetings,

We have very much enjoyed the WHMCS Slack integration, but we are now moving to Microsoft Teams and would love to see an integration down the road.

Mainly, we use the integration with Slack to generate a WHMCS Activity stream. This allows our management team to review all staff and client responses to help drive customer service and training.

If not an integration, then simply a new WHMCS feature inside the software that allows for viewing all responses made by both staff and clients in a linear format.

Happy to expand on the idea and share our use case if others would find this of value.

6 Comments

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+1 from me and my team - as we primary uses Teams for both internal chat, customer communication and telephone calls + other alerts from infrastructure comes that way.
+1 definitely would like to see Teams integration. This is our primary business chat tool.
+ 1 This would really help alot
+1 MS Teams will come more and more
+1 from me too!