When a product is set to retired you can no longer select that product from the dropdown when searching for services in the admin area.
* Login to admin area * Click "Clients" dropdown, then "Products/Services" * Click "Search/Filter" tab * Try and find the retired product in the "Product/Service" dropdown * You will not find it.
Even though a product may be retired it should still be searchable.
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To prevent customers ordering products using the direct link, enable the stock control option,and set the stock level to 0.