How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Limit customers to one ticket at a time.

It would be nice to be able to add a group that has support ticket limitations. They're some customers that need to send several tickets for the same issue. Adding them into a group that only allows one ticket at a time would stop them. It's not a lot of customers but these types of customers show up consistently and always blow up the support desk.

This could be a group or an option in the customer's profile.

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