Is there a way to export all of our ticket content for consumption by an AI engine.
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Peter D'Agosta shared this idea 5 months ago
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Is there a way to export all of our ticket content for consumption by an AI engine to be used for analytics to help us learn use of terms used, and analytics on commonality, frequency, urgency, etc. of ticket content.
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All the data is WHMCS is stored in the MySQL database on your server. For ticket data you'd need to consume the tbltickets and tblticketreplies tables.
Would that meet your needs, or is there a particular format of data required for import into AI systems?