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improve username creation

  • Russ Michaels shared this idea 1 year ago
  • Automation
  • 1 Comment


4 Votes
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When creating usernames, the only option is a random name or the first 8 chars of the domain.
This is so outdated now.

When creating products/services, It really needs to be the entire domain BEFORE the TLD that is used, which is more logical and easier to remember.

2 Comments

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Official Response
WHMCS commented 8th September 23
Hi Russ,
Thanks for taking the time to submit this suggestion.
Can you help us understand what problem or limitation you are experiencing as a result of usernames being based upon the first 8 characters of the domain + unique ID number in the case of duplicates.
Russ Michaels commented 8th September 23
it's just simple logic and common sense really.

If your business name is "Acme Widgets Limited" and your domain is acmewidgets.com , what makes more sense and it easier for clients to remember?

1. acmewidg
or
2. acmewidgets

especially since this username gets used for everything.... whmcs, FTP, cpanel etc