Steve Kemp
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2 years ago
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Id like a function where any inactive Admin users can be either hidden from the various dropdowns where admins are selected, ie ticket assignments etc
or alternatively have a sort order in those dropdowns so that active admins are displayed first and inactive admins last
with lots of past staff its a bit of a pain scrolling thru a dropdown list looking for specific admins in the list.
or alternatively have a sort order in those dropdowns so that active admins are displayed first and inactive admins last
with lots of past staff its a bit of a pain scrolling thru a dropdown list looking for specific admins in the list.
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Thanks for your request. I can confirm that Inactive Administrators are hidden from the staff assignment dropdown in the ticket system.