How can we improve WHMCS?

Thank you for taking the time to review our request. To keep this brief:

WHMCS models already leverage the Eloquent ORM (save(), update(), delete()), which natively supports model events via Illuminate\Database\Eloquent\Model. These events include:

Creating / Created
Updating / Updated
Saving / Saved
Deleting / Deleted

Exposing these as hook points would provide developers with a much more granular and powerful integration layer. For example:

ModelSaving
ModelSaved
ModelUpdating
ModelUpdated
ModelDeleting
ModelDeleted

When triggered, each hook should provide the model instance, allowing inspection and (where appropriate) modification of its fillable attributes.

This would dramatically reduce the need for workarounds, while aligning WHMCS more closely with modern Eloquent best practices. It's a relatively low-effort enhancement that would unlock significant flexibility for addon and module developers.

There are certainly other areas where additional hook points would be valuable, but this would be a strong and practical starting point.