How can we improve WHMCS?

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GoCardless - Instant payments

  • Chris Danks shared this idea 3 years ago
  • Integrations
  • 4 Comments


When a customer places an order for a new service and sets up a direct debit it takes up to 2 weeks before the invoice changes from "pending payment" to "paid".

This can be awkward when a domain name registration is included in the order as the domain won't register until the order is paid.

it would be great if WHMCS could integrate instant payments
an example of this can be saw here: https://gocardless.com/solutions/instant-bank-pay/

how i could see it working:

1. user pays for service using instant payment & a DD is setup for future payments

2. whenever a user opens a unpaid invoice they can choose to pay instantly using instant payments OR if cron catches the payment then it'll simply do the normal gocardless Direct debit payment.

4 Comments

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Integrating instant payments into WHMCS will help reduce wait times and improve customer experience, especially when registering domain names.
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This would be great because when a customer places an order and sets up a direct debit it takes 5 days to a week before the invoice changes to paid.

It would be great if it could be implemented in a way such that:
A user pays for service using instant payment and then a direct debit is setup for future payments

Whenever a user has an unpaid invoice they can choose to pay instantly using instant payments or if the cron runs then it'll do the normal GoCardless Direct debit payment.

Links: https://gocardless.com/solutions/instant-bank-pay/
I agree 100%. I've been in contact with GoCardless about this before I realised this was open already. They say WHMCS needs to make the changes to the module.

It would be amazing if this could be implemented!
This is a much-needed feature.