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Freely edit ticket states
Already Possible
Freely edit ticket states
Already Possible
Luis Rivera shared this idea 5 years ago
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It would be a good idea if you could edit the titles of the States of the tickets to any language like for example to Spanish, Brazilian, etc.
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Official Response
WHMCS
commented 30th May 19
Hi Luis,
Thanks for your suggestion. I'm pleased to advise that ticket statuses can be translated via language files:
https://developers.whmcs.com/languages/
For example to translate the Open ticket status:
[co]
$_LANG['supportticketsstatusopen'] = "Your Translation";
[/co]
To translate a custom ticket status:
[co]
$_LANG['supportticketsstatuscustom'] = "Your Translation";
[/co]
Where "custom" is the name of your custom ticket status.
1 Comment
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Thanks for your suggestion. I'm pleased to advise that ticket statuses can be translated via language files: https://developers.whmcs.com/languages/
For example to translate the Open ticket status:
[co]
To translate a custom ticket status:
[co]
Where "custom" is the name of your custom ticket status.