How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

  1. Home
  2. Ideas
  3. Other
  4. Email Call to Action

Email Call to Action



4 Votes
Login to Vote
I would like to integration with call to actions for support emails. It would be a great feature to be able to have a quick "View Ticket" button on the emails that would take not only clients but also admins to the ticket view.

https://developers.google.com/gmail/markup/reference/one-click-action

3 Comments

Login to post a comment.

Thomas B. commented 15th September 16
I believe this could also be extended to not only support tickets but invoice, quotes, service welcome emails (to view the service in WHMCS) and much more.
sol2010 commented 17th August 16
There is also an example here (not tested)
https://github.com/StrikeHawk-ecommerce/whmcs-responsive-email-templates/blob/master/product-service/service-unsuspenstion-notice.tpl
sol2010 commented 17th August 16
This would be a nice feature in WHMCS - though I would guess it would take a long time for this to be added.

I believe this is called "view action" markup. It's already available in Zendesk and others. More info is available here: https://developers.google.com/gmail/markup/reference/go-to-action

I wonder if anyone knows how it could be done in the support ticket markup.