How can we improve WHMCS?

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Due date shift.

  • Terry Thorpe shared this idea 10 years ago
  • Automation

Due date shift for webhotell with bundled domain. Shift forward to prevent customers losing domains when they pay ON due date and bank processing time is a couple of days - meaning domains expire in the meantime and customers lse access to their services, despite having paid 'on time'.


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The functionality to 'specify how far in advance of the Expiry Date to set the Next Due Date' as found at needs to be made available for all products and services, not just domains. For the same reasons given in the article that it has been provided for domains, it really is a must for services like hosting renewals.
No it is NOT possible. We have lost dozens of customers due to this not being possible. See our support ticket for further information. Or read the original request properly.