So I just sent out an email to all of my clients which had duplicate content on it because the preview did not show some nested HTML. I do not want a HTML editor on my email, plain text please!
Disabling the editor does not work as expected. If you follow these steps:
* Open an e-mail template * Disable Rich-Text editor * Type your own HTML code manually * Save the template * Open the template again
At this point the Rich-Text editor is automatically re-enabled and the HTML messed up. You can disable the Rich-Text editor again, but it will show you the HTML that the Rich-Text editor messed up, not the HTML that you saved earlier.
This makes it very tedious to create nice HTML e-mails that use HTML beyond the editor's capabilities.
Official Response
WHMCS
commented
19th February 16
Hi, The Enable/Disable Rich Text Editor button can be sued for this purpose. Or to disable it system-wide, rename or remove the /assets/js/tiny_mce directory.
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* Open an e-mail template
* Disable Rich-Text editor
* Type your own HTML code manually
* Save the template
* Open the template again
At this point the Rich-Text editor is automatically re-enabled and the HTML messed up. You can disable the Rich-Text editor again, but it will show you the HTML that the Rich-Text editor messed up, not the HTML that you saved earlier.
This makes it very tedious to create nice HTML e-mails that use HTML beyond the editor's capabilities.
The Enable/Disable Rich Text Editor button can be sued for this purpose. Or to disable it system-wide, rename or remove the /assets/js/tiny_mce directory.