At the moment using the Daily Remote FTP Backup feature in your admin area you have to connect to backup server using standard FTP.
But like me who has all our servers set using SFTP i cannot use this feature, so have to manually backup the database and them manually using WinSCP using SFTP to sent the database to my backup server.
It would be a nice feature if WHMCS would set this feature to use SFTP which as being a secure connection is far better.
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Thanks for your suggestion and votes.
We are pleased to announce that this feature is now available in WHMCS 7.3. See the beta release announcement here https://blog.whmcs.com/132453/whmcs-73-beta-1-released or learn more at https://docs.whmcs.com/Automatic_Backups