Joe Botha
shared this idea
2 months ago
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Hi
It looks like the WHMCS API does not allow us to look up Client details based on a phone number.
Please consider creating a Chatwoot Dashboard app URL.
When a chat starts, we'd like to look up customer details based on email address and/or mobile phone number, and display in the Chatwoot operator area.
More info here: https://www.chatwoot.com/hc/user-guide/articles/1677691702-how-to-use-dashboard-apps
It looks like the WHMCS API does not allow us to look up Client details based on a phone number.
Please consider creating a Chatwoot Dashboard app URL.
When a chat starts, we'd like to look up customer details based on email address and/or mobile phone number, and display in the Chatwoot operator area.
More info here: https://www.chatwoot.com/hc/user-guide/articles/1677691702-how-to-use-dashboard-apps
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