Block guest users by name/email address from submitting tickets via client portal
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John Mostovoy shared this idea 2 years ago
- Client Area
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We get a lot of spam tickets being submitted by guest users via the client portal. CAPTCHA doesn't seem to slow some of these down, however we have noticed that many often come from the same names/email addresses.
It would be good if it was possible to blacklist by name and/or email address to stop them from being able to create tickets as guests.
It would be good if it was possible to blacklist by name and/or email address to stop them from being able to create tickets as guests.
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