How can we improve WHMCS?

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Better Logging



4 Votes
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The current logging facility in WHMCS is not useful as it is. A proper log in a file that can be parsed would be a lot better.
It will make issue resolution a lot faster and we could even push the log to our logging facility for further analysis.

It would also be very useful if we had logs for internal timeouts for tcp connections, if WHMCS fails on a timeout you should not consume the exception but instead log it, now we are blind in identifying connection issues.
Merged Ideas
    Audit logging for "Login As Client"
    WHMCS Admin with the privileges to 'Login as Client' would be able to run all the permission as a normal client as they login through the client area. However, the existing logging does not have any log if any of the admin has been login to the client area using the "Login as Client".

3 Comments

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Jacob Dalton commented 12 hours ago
I’m amazed by how Geometry Dash turns frustration into motivation, making every failure feel like a step toward success! https://geometry-games.io
Herman McKee commented 1 week ago
Furthermore, more audit trail data on when products are put up and prices are changed—even if the answer is just in the database—would be very helpful in identifying strange problems where the configuration isn't working as it should but we don't know whose account made the change. https://spacewaves-2.io
Trevor Clarke commented 4th August 14
Additionally additional audit trail information on when product are setup, price altered even if the answer is just in the db would great for pinning down odd issues of config not being as expected but no knowledge of which account took the action when.