the problem is: we sell one-time product , (we can't set to seprete instanse as some customer orders a lot of quatities making huge data to database)
so the current problem is every product we have has configurabe option
the client want to order product A with configurabe option A
and product A with configurabe option B
whmcs not allow to do that in single cart and checkout
you shoud do it sepertlry and pay invoice for every chechout
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then added same pid with confingoption to B
the cart will has product pid with confingoption to B , qty = 2
the correct behavior only increase quantity if confingoption the same , otherwise add it as seperet item in cart
(note: this problem on situation happens when allowqty activated on product )