Add Service ID field to New Order Notification admin email template
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Marko Nikolic shared this idea 1 week ago
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The New Order Notification email template includes quite a lot of detail, but it's missing the Service ID field for ordered products. This field is included in the Cancellation notification and other admin emails, so it'd make sense to include it here, too.
If implemented, we'd be able to use the Service ID to track orders & cancellations through external automations.
If implemented, we'd be able to use the Service ID to track orders & cancellations through external automations.
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Thanks for taking the time to suggest this idea.
In the meantime the system can be customised to make custom merge fields available for use in email templates. For example: https://docs.whmcs.com/8-13/customization/replace-legacy-smarty-tags/#in-email-templates