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Add ability to send e-mails to subaccounts from admin area



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It would be great to be able to include one or all subaccount e-mails to addresses of custom e-mail messages sent from admin area. Now when we need to communicate with a subaccount owner (e.g. with customers accounting about invoices) we have to search the subaccount for e-mail address and copy paste it into e-mail client.

Kind regards
David

2 Comments

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David Bruha commented 15th September 18
Hi,
thanks for considering this.
When you say general mass mail do you mean only mass e-mails or also an e-mail generated when clicking on "Send Email" -> "New Message" -> "Go"?
Official Response
WHMCS commented 15th September 18
Hi there,
Thanks for your suggestion.
At present sub-accounts will receive copies of emails addressed to the master account holder, provided they have the appropriate email permission enabled.
Ie. If sending a "General" mass mail, and the sub-account has the "General" email permission, they will receive a copy of that email. The same applies for Product email templates.