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Restore the previous style of cron job email template

Eduardo González shared this idea 4 months ago
Under Consideration

Restore the previous to V7 style of cron jobs email template where we had lot of info about suspensions, invoices...., not now we only have the number of actions taken and we need to go to the long activity job to find important things..

For example, before the v7 update on the email I received notifications of what accounts were suspended or what accounts had problems to suspensions or invoice notifications like this:

1 Unpaid Invoice Payment Reminders Sent to Invoice Numbers 4055

3 Overdue Invoice Reminders Sent
- Sent First Notice to User XXXXX
- Sent First Notice to User YYYYY
- Sent First Notice to User ZZZZZZ

3 Services Suspended
- SUCCESS: Reseller 1 - xxx.es - Tim Burton (Service ID: 499 - User ID: 342)
- SUCCESS: Básico - yyyyy.com - Roger Moore (Service ID: 670 - User ID: 211)
- SUCCESS: Avanzado - zzzzzz.com.es - Pamela Anderson (Service ID: 610 - User ID: 404)

0 Services Suspended
- ERROR: Manual Suspension Required - Function Not Supported by Module - Dedicated S1 - server.xxxx.comm - Brad Pitt (Service ID: 70 - User ID: 25)

The problem is now we have only the number of items on each event, so, we need to navigate to the looooong activity report to find each cancelation or problem. This is not usefully, because when we received the emails with cancelations before update we can take action immediately.

I think this is a BIG fail on the new version of WHMCS

Comments (10)

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Did you see our new Module Queue feature? This provides an easy way to see and resolve any failed actions that might have resulted from the cron run. You can find more about this here: http://docs.whmcs.com/Module_Queue

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Yes, I saw this feature, but is not the same, we have for example important customers who needs a 100% uptime, so, if they forgot pay an invoice we are notified about the suspension on the cron job email, so... we can see very quickly with customers has been suspended. On the queue feature we can only see this... the queue. We need to know just with an email wich clientes have suspensions, overdue invoices.... all this info is vital for a company and you killed it.

The same on Dashboard, where are now the widget with Admin NOTES on widget area?, where is the invoices sumary with unpaid and overdue invoices??, you removed info that all business checks every day and before the update this info was pretty easy accessible with a cron jobs email or a Widget at the dashboard.

No excuses for this guys.

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You can access admin notes via the My Notes link from any page within the admin area.

The old invoices widget you mention only showed the 5 oldest invoices. You can always access all the unpaid and overdue invoices via Billing > Invoices > Unpaid.

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I didn´t saw the My notes link ;). Thank you. And invoices unpaid is useful for this and is what i´m looking for.

I´m missing to the widget with the total estimated by month, quarterly, year.... I mean the estimated amounts by periods.

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I would also like detail in the v7 daily email template. The current email give a high level numbers without any real information. I don't and shouldn't have to dig through the activity log to see what the numbers mean. It would be nice to at least have the numbers link to a filtered activity log page so I can see what they did.

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Totally agree with Eduardo here. The lack of actual details is a bit apparent, and hopefully easy to restore - maybe as an option?

Knowing the number of the actions taken is not particularly helpful at all. Love the new style but dang - it's really turned into a useless email almost :/

Hope we can bring some of the data back?

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We totally agree with Eduardo. The new cron job email STYLE is fantastic - but knowing the numbers of certain actions is pretty much useless if we want to keep close control over automation - we need to see details. Hopefully this can be restored pretty quickly, as this is almost a useless email now. :/

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Please restore it to what it be in the past as soon as possible !

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Guys, any update here?? The new cron report email really sucks..it's so easy to miss important information. Honestly an email that says "102 things have been performed...good luck reading the activity log to figure our what we did" would be literally just as helpful as the current email. At least give us the option - this sucks!

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I fully agree, the previous version of the Cron Job email was perfect.

The option to switch between the two should be an added, or revert to the old version.