Feature Requests
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Itemise automation actions in the automation status and daily report email

Eduardo González shared this idea 3 years ago
Completed

Restore the previous to V7 style of cron jobs email template where we had lot of info about suspensions, invoices...., not now we only have the number of actions taken and we need to go to the long activity job to find important things..

For example, before the v7 update on the email I received notifications of what accounts were suspended or what accounts had problems to suspensions or invoice notifications like this:

1 Unpaid Invoice Payment Reminders Sent to Invoice Numbers 4055

3 Overdue Invoice Reminders Sent
- Sent First Notice to User XXXXX
- Sent First Notice to User YYYYY
- Sent First Notice to User ZZZZZZ

3 Services Suspended
- SUCCESS: Reseller 1 - xxx.es - Tim Burton (Service ID: 499 - User ID: 342)
- SUCCESS: Básico - yyyyy.com - Roger Moore (Service ID: 670 - User ID: 211)
- SUCCESS: Avanzado - zzzzzz.com.es - Pamela Anderson (Service ID: 610 - User ID: 404)

0 Services Suspended
- ERROR: Manual Suspension Required - Function Not Supported by Module - Dedicated S1 - server.xxxx.comm - Brad Pitt (Service ID: 70 - User ID: 25)

The problem is now we have only the number of items on each event, so, we need to navigate to the looooong activity report to find each cancelation or problem. This is not usefully, because when we received the emails with cancelations before update we can take action immediately.

I think this is a BIG fail on the new version of WHMCS

Comments (43)

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1

failed account suspension and cancelation request not being terminated automatically not display in module log, as there any other way to check failed suspension account?

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Hi all,

I'm pleased to advise that in version 7.10 we are planning to add additional drill-down details to the Utilities > System > Automation Status page, which will contain itemised data about all the actions performed by the automation tasks on a particular day.

For example you'd click the "Invoices" block and a modal is displayed itemising all the invoices which were created on that day. Attached are some concepts of how that might look.

The benefit of this is you can easily look back at the actions performed on any given day using the calendar - saving the need to go trawling through emails - whilst maintaining the succinct report emails we introduced in v7.

Keep an eye on our blog for the beta in the coming weeks to give it a try!

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Hi all,

I'm pleased to announce that the 7.10 public beta is now live, featuring Cron Task Reporting on the Automation Stats page! Please test it out, and let us know your feedback during the pre-release period.

Beta information: https://beta.whmcs.com

Feature documentation: https://docs.whmcs.com/Automation_Status#Cron_Task_Reporting

Discussion: https://whmcs.community/forum/495-v710-beta-discussion/